The Delivery Dilemma: Make or Buy??

Can variable pricing work for restaurants?

Customer Dining Preferences in the Post-Pandemic World

eCornell Keynote on Restaurant Delivery and Digitilization

Off-Premise Dining: Understanding and Profitably Managing Your Constraints

What do customers think about Virtual Brands and Ghost Kitchens?

Virtual Brands and Revenue Management?

Revenue Management of Restaurant Delivery

Restaurant Delivery: What can restaurant operators do to drive profitability?

Our Report on How Covid Has Affected Hotels

How has Covid Affected Hotels??

Nine Months of Covid: Advice from the Global Hotel Industry

Nine Months of Covid: Advice from the Global Hotel Industry

Restaurant Delivery Pricing and Fees

Profitably Managing Your Effective Capacity

Where's Herbie?

The New World of Capacity-Constrained Demand

How Can Hotel F&B Operations Adapt to the Post-Covid World?

How Can F&B Businesses Thrive in the Post-Covid World?

'Sneak Preview' of the Adversity Playbook and Checklist