There's so much going on with restaurant distribution right now that reminds me of when OTAs emerged in the hotel industry about 20-25 years ago. There are plenty of lessons that can be learned from the hotel experience. Bill Carroll, Ph.D. and I put together a short video on this that we hope you find of interest!
I'd like to thank the talented Grace Zhang for her help with the presentation. She did a wonderful job!
Bill and I would love to hear your thoughts on the video!