Services
Advisory & Consulting
I advise organizations on complex revenue management, pricing, and capacity challenges, particularly in hospitality, restaurants, travel, and other capacity-constrained services.
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Engagements are selective and project-based, focused on strategic design, evaluation, or course correction rather than day-to-day implementation.
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Expert Witness & Litigation Support
I serve as an expert witness in litigation involving pricing, revenue management, and distribution practices, including matters related to hospitality, restaurants, and service technology.
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My work includes expert reports, depositions, and trial testimony in both U.S. and international cases, combining academic rigor with practical industry experience.
Select Speaking &
Executive Briefings
I occasionally deliver keynote talks, executive briefings, or customized workshops for senior audiences on revenue strategy, pricing innovation, and consumer behavior.
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These engagements are selective and typically tied to major industry events, executive programs, or strategic off-sites rather than routine training seminars.
Online Training
One thing you might consider is either enrolling yourself or your team members in one of my eCornell classes. Two different certificates are available: Hotel Revenue Management and Restaurant Revenue Management. Each certification consists of 4 or 5 modules that typically take about 8 hours to complete.
Events
From time to time, I conduct RM and restaurant RM/technology roundtables. I offered a number of roundtables like this at Cornell and very much enjoy doing it. In these roundtables, we bring together about 20-25 top leaders and discuss three or four ‘hot’ topics. Participants tell me that they’ve very much enjoyed them and also find the networking to be excellent!