What Do Customers Think About Variable Pricing in Restaurants?I recently did a study on customer reaction to variable pricing in restaurants, particularly with regard to delivery pricing. I found...
What About Robots in Restaurants?Well, it's already happening!! Given the labour shortage and the growing acceptance of technology by both consumers AND restaurant...
Turning Up the Heat: Mastering High-Demand Strategies in Restaurant Revenue ManagementIn my previous few articles, I explored the restaurant revenue management (RM) toolbox. In this article. I dive into the 'hot'...
What Happy Hour Teaches Us About Dynamic PricingIn my last article, I talked about the all-purpose shelf. In this article, let’s talk about what the “cold” shelf. Every restaurant...
The 'All-Purpose' Shelf: Your Swiss Army Knife in Revenue ManagementIn my previous article, we ventured into the world of restaurant revenue management (RM) tools. In this article, we'll delve into the...
The RM ToolboxAllow me to share two experiences that shaped my perspective on RM tools. The first occurred around 40 years ago during a short course...